Privacy Policy

1 Who We Are

KAIROS Construction Service LLC ("KAIROS Construction," "we," "our," or "us") is a licensed and insured construction and home remodeling company operating in Dallas, Texas, and the greater DFW metropolitan area.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at kairosconstructionservicellc.com or contact us through our online contact form.

This Policy is designed to comply with the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024, and applicable federal laws including the CAN-SPAM Act.

2 Information We Collect

Information You Provide Directly

When you submit our contact or estimate request form, we collect:

• Full Name
• Phone Number
• Email Address
• Type of Service Requested (e.g., painting, tile, drywall)
• Project Details (the message you write in the form)

Information Collected Automatically

When you browse our website, we may automatically collect limited technical information, including:

• IP address (used only for security purposes — brute-force attack prevention on the admin portal)
• Browser type and version
• Pages visited and time spent
• Referring URL

3 How We Use Your Information

We use the personal information you provide solely for the following purposes:

• To respond to your service inquiry or estimate request — by phone, email, or both
• To provide a free estimate for the construction or remodeling service you requested
• To communicate about your project if you become a client
• To send transactional emails (e.g., password reset emails for authorized administrators only)
• To protect the security of our website and administrative systems

We do not use your information for:

• Unsolicited marketing or promotional emails
• Selling or renting your data to third parties
• Automated profiling or decision-making
• Any purpose incompatible with what you consented to when submitting the form

4 How We Share Your Information

We do not sell your personal information.

We may share your information only in the following limited circumstances:

• Service providers: We use third-party hosting services (Railway.app and/or Hostinger KVM) to operate our website. These providers store data on secure servers and are contractually bound to protect it.
• Legal compliance: We may disclose information if required by law, court order, or to protect the rights and safety of KAIROS Construction or others.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction, with notice provided to you.

No other sharing occurs without your explicit consent.

5 Data Retention

We retain personal information submitted through the contact form for a period of up to 24 months from the date of submission, or until you request deletion, whichever comes first. This period allows us to follow up on project inquiries and maintain communication history with potential and current clients.

After the retention period, data is permanently deleted from our systems.

6 Your Rights Under the Texas Data Privacy and Security Act (TDPSA)

If you are a Texas resident, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request that we correct inaccurate personal data.
• Right to Deletion: Request that we delete your personal data.
• Right to Data Portability: Receive your data in a portable, machine-readable format.
• Right to Opt Out: Opt out of the sale of your personal data, targeted advertising, or profiling. (Note: we do not engage in any of these activities.)
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

If you believe your privacy rights have been violated, you may file a complaint with the Texas Attorney General's Office at texasattorneygeneral.gov.

7 Data Security

We implement industry-standard security measures to protect your personal information, including:

• HTTPS/SSL encryption for all data transmission
• Secure server infrastructure with access controls
• Password hashing (PBKDF2 with SHA-256 and unique salt) for administrator accounts — passwords are never stored in plain text
• Brute-force protection on our administrative portal
• HTTP-only, SameSite-strict session cookies to prevent hijacking

Despite these measures, no method of transmission or storage over the Internet is 100% secure. We cannot guarantee the absolute security of your data, but we are committed to using commercially reasonable safeguards.

8 Cookies & Tracking Technologies

Our public website does not use any tracking, analytics, or advertising cookies.

The only cookies we set are strictly necessary session cookies used exclusively for the secure admin portal (not accessible to regular website visitors). These cookies:

• Are required for the admin login session to function
• Are automatically deleted when the session ends
• Cannot be used to track visitors across the web
• Do not store personal information

Because we only use strictly necessary cookies, no cookie consent banner or opt-out mechanism is legally required for our current setup.

9 Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately at info@kairosconstruction.com and we will promptly delete it.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. For material changes, we will provide more prominent notice.

Your continued use of the website after changes are posted constitutes your acceptance of the revised Policy.

11 Contact Us

For any privacy-related questions, requests, or complaints, please contact us: